Friday, November 6, 2009

I need to call yahoo,someone hacked my email account,no phone number????

i cant find a single phone number for yahoo customer support

I need to call yahoo,someone hacked my email account,no phone number????
The email address for Yahoo! Customer Care is:


cc-advoc@yahoo-inc.com





Yahoo! US contact information is:


Customer Support:


(408) 349-3300


(866) 562-7219


(408)-349-1572
Reply:Report to Yahoo. See http://help.yahoo.com/l/us/yahoo/securit... . You don't really need phone numbers if you follow those instructions.





After reporting, the first step should be to change your password. See http://help.yahoo.com/l/us/yahoo/edit/id... .





You should look into other ways to secure your account (like a sign-in seal). Go to these help pages and read through them thoroughly:


http://help.yahoo.com/l/us/yahoo/abuse/


http://help.yahoo.com/l/us/yahoo/securit...





Clear your browser's cookies and cache REGULARLY:


CACHE:


For Internet Explorer see http://www.microsoft.com/windows/ie/ie6/...


For Firefox 2, click the "Clear Now" button under Tools %26gt; Options %26gt; Privacy %26gt; Cache. Then, select "Cache"


COOKIES:


In Firefox 2, do this under Tools %26gt; Options %26gt; Privacy %26gt; Cookies %26gt; "Clear Now". Then, Select "cookies"


In IE, do this under Tools %26gt; Internet Options %26gt; General %26gt; Browsing History %26gt; Delete %26gt; Delete Cookies %26gt; Yes





You should definitely run scans with your virus scanner and an ad-ware scanner. If you don't have a virus scanner - AVG free is good - see http://free.grisoft.com . For adware, go to http://www.lavasoftusa.com/ and download the free program. Also, make sure that you have a firewall - ZoneAlarm is fabulous (http://www.zonelabs.com ).


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